Mixbit, a service brand of Space-O Technologies ("we," "us," or "our"), operates the website mixbit.com. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage our OpenClaw consulting, deployment, and workflow automation services.
By using our website or services, you agree to the practices described here. If you do not agree with this policy, please do not use our website.
When you fill out a contact form, book a consultation, or sign up for our services, we may collect:
- Full name
- Business email address
- Company name and job title
- Phone number (if provided)
- Project details and workflow requirements you share with us
- Billing and payment information (processed through secure third-party payment providers)
When you visit mixbit.com, we automatically collect certain technical data:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on each page, and referring URLs
- Device type (desktop, mobile, tablet)
- Cookies and similar tracking technologies (see our Cookie Policy for details)
We may receive information about you from analytics providers, advertising networks, and business partners. This data helps us understand how visitors find and interact with our website.
We use the information collected for the following purposes:
- Service delivery: To provide OpenClaw consulting, implementation, deployment, training, and managed operations services you request.
- Communication: To respond to inquiries, send project updates, and share relevant information about your engagement with us.
- Website improvement: To analyze usage patterns and improve the functionality, content, and user experience of mixbit.com.
- Marketing: To send occasional updates about new services, case studies, or resources. You can opt out at any time.
- Legal compliance: To meet regulatory requirements and protect our legal rights.
We do not sell your personal information. We may share data in these limited situations:
- Service providers: Trusted vendors who help us operate (hosting providers, analytics tools, payment processors, email delivery services). These providers only access data necessary to perform their functions and are contractually required to protect it.
- OpenClaw deployment: During implementation, we configure your OpenClaw instance on infrastructure you control. We do not retain access to your business data, credentials, or AI agent conversations after the deployment and hypercare period ends, unless you engage our ongoing maintenance service.
- Legal requirements: If required by law, court order, or government request.
- Business transfers: In the event of a merger, acquisition, or asset sale, your information may transfer to the new entity. We will notify you before this happens.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information. These include:
- Encrypted data transmission (HTTPS/TLS) across all pages
- Restricted access to personal data on a need-to-know basis
- Regular security reviews of our website and internal systems
- Secure third-party payment processing (we never store your credit card details directly)
No system is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy. Specifically:
- Client project data: Retained for the duration of the service engagement plus 12 months, unless a longer retention period is required by law or agreed upon in your service contract.
- Contact form submissions: Retained for up to 24 months.
- Analytics data: Retained in anonymized or aggregated form for up to 26 months.
You can request deletion of your data at any time (see Section 7 below).
6. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. For a full breakdown of what cookies we use and how to manage them, please read our Cookie Policy.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Restriction: Ask us to limit how we process your data in certain circumstances.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to data processing based on legitimate interests or for direct marketing.
- Withdraw consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at the email below. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites, tools, or services (for example, OpenClaw documentation, integration partner sites, or scheduling tools). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Mixbit services are designed for businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected data from a minor, contact us and we will delete it promptly.
10. International Data Transfers
Mixbit operates globally. Your information may be transferred to and processed in countries outside your country of residence. When this happens, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent protections.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we will post a notice on our website. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or want to exercise your data rights, reach out to us through our contact page.
