These Terms of Service ("Terms") govern your use of the Mixbit website (mixbit.com) and the OpenClaw consulting, deployment, training, and workflow automation services provided by Mixbit, a service brand of Space-O Technologies ("we," "us," or "our").
By accessing our website or purchasing our services, you agree to these Terms. If you do not agree, please discontinue use of our website and services.
Mixbit provides professional OpenClaw setup, consulting, implementation, deployment, training, development, and managed operations services. Our services help businesses automate workflows using OpenClaw, an open-source AI agent framework, deployed on infrastructure you own or control.
Our service packages include Starter ($1,200), Professional ($2,100), and Executive ($2,600) tiers. Each tier includes a defined scope of work. Full details are available on our Pricing page.
You must be at least 18 years old and authorized to enter into binding agreements on behalf of yourself or your organization. By using our services, you represent that you meet these requirements.
Each engagement begins with a kickoff call to define your workflow requirements, integrations, and deployment preferences. We aim to deliver a working OpenClaw agent within 3 business days of kickoff, depending on the complexity of your setup.
The scope of each engagement is defined by the pricing tier you select and any add-ons agreed upon before work begins. Work outside the agreed scope (additional integrations, agents, or custom development) requires a separate agreement or add-on purchase.
To deliver our services, we need your cooperation. You agree to:
Delays caused by incomplete or late information from your side may extend the delivery timeline.
Because our services involve significant upfront work (infrastructure provisioning, security hardening, and custom configuration), the following refund policy applies:
OpenClaw is open-source software. It is not our proprietary product. Your use of OpenClaw is governed by its own open-source license. We do not claim ownership of the OpenClaw framework.
You own all data, workflows, configurations, and business logic deployed to your infrastructure. Mixbit does not claim any intellectual property rights over your customized setup.
Training materials, documentation, onboarding guides, and workflow templates created by Mixbit remain our intellectual property. You receive a non-exclusive, non-transferable license to use these materials for your internal operations. You may not resell, redistribute, or publish them.
During the course of our engagement, both parties may share confidential business information. We agree to:
You agree not to share our proprietary training materials, templates, or internal processes with third parties.
We take data security seriously. During deployment:
For more details on how we handle personal data, see our Privacy Policy.
Each service tier includes a defined hypercare period (7 to 30 days, depending on the tier). During hypercare, we provide hands-on support for troubleshooting, fine-tuning workflows, and answering questions.
After hypercare ends:
We are not obligated to provide free support after the hypercare period ends.
To the maximum extent permitted by applicable law:
Our services are provided "as is" and "as available." While we work to deliver high-quality results:
When using our website, you agree not to:
Our website may link to or integrate with third-party tools, platforms, and services (OpenClaw, hosting providers, LLM APIs, CRM systems, scheduling tools). We do not control these third-party services and are not responsible for their content, availability, or practices. Your use of third-party services is governed by their respective terms and policies.
You agree to indemnify and hold harmless Mixbit, Space-O Technologies, and our employees, contractors, and affiliates from any claims, damages, or expenses (including reasonable legal fees) arising from:
Either party may terminate an ongoing service engagement (such as a maintenance contract) with 30 days' written notice. Upon termination:
We reserve the right to suspend or terminate access to our website for violations of these Terms.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless both parties agree to resolve the matter in court.
We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms. For material changes, we will provide notice through our website or direct communication.
Questions about these Terms? Contact us:
Reach out through our contact page.
